Aon Corporation Pensions Operations Change Analyst - 12 Month FTC (Birmingham, UK) in Birmingham, United Kingdom
Pensions Operations Change Analyst - 12 Month FTC (Birmingham, UK)
We currently have an exciting opportunity for a Pensions Operations Change Analyst to join Aon Hewitt in either our Birmingham office on a 12 Month FTC. The Operations Change team deliver change projects for existing clients. Working in partnership with other Outsourcing departments, Aon Retirement Practice and external parties (including third party providers of administration services), the colleague is responsible for the delivery of project change work, following defined procedures and processes.
Aon Hewitt empowers organisations and individuals to secure a better future through innovative talent, retirement and health solutions. We advise, design and execute a wide range of solutions that enable clients to cultivate talent to drive organisational and personal performance and growth, navigate risk while providing new levels of financial security, and redefine health solutions for greater choice, affordability and wellness. Aon Hewitt is the global leader in human resource solutions, with over 30,000 professionals in 90 countries serving more than 20,000 clients worldwide. For more information on Aon Hewitt, please visitwww.aonhewitt.com
As a Pensions Operations Change Analyst your key responsibilities will include:
Accurately processing and checking data and queries by following procedures correctly and meeting agreed deadlines.Supporting less experienced colleagues by checking files and reports in line with SOPs and agreed deadlinesPlanning, prioritising and delivering assigned project activities for each client (inc client project reporting)including reporting and additional information required for client meetings.Reviewing project tracker and making sure all daily, monthly and annual processes are completedInvestigation of background to cases by reference to archived files and system dataParticipating actively in client catch-up calls and meetings as appropriateHighlighting risks and errors to relevant parties as soon as possible, following risk management processes.Highlight areas of improvement in the team to increase effectiveness.Communicating with relevant parties using the appropriate means and language inc attending internal meetings/calls where required.Building strong relationships with client teams, client representatives and third-party providersAchieving team and individual targets (KPIs, SLAs, quality targets.Contributing to the team as a whole, supporting the rest of the team based on their needs (a buddy to less experienced colleagues and supporting more senior colleagues)Reviewing and updating procedures and documentationMaintaining required technical knowledge and behavioural standards, especially all regulatory and statutory requirements.Performing additional tasks as requested by your manager
Your skills and qualifications will include:
- Team player, who is able to work to tight deadlines
- Strong communication skills, both verbal and written
- Strong attention to detail and commitment to provide ongoing quality
- Both high-level and detailed analysis/reconciliation of data from Aon Hewitt systems, largely using MS Excel
- Understanding of technical pensions and scheme benefits Methodical approach to work and working in a project environment
Salary and Benefits
This role offers a competitive salary, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare, childcare vouchers and additional holiday.
Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria.
Job number: 2430199
Location: United Kingdom, POST-WML, Birmingham