Ageas (UK) Limited Customer Service Advisor in Bournemouth, United Kingdom

Customer Service Advisors: When our customers need support or advice about their home or car insurance, or they want to get something sorted out, our Customer Service Advisors are there to ‘Make Insurance Easy’ by offering the right solutions and support there and then. Building trust and achieving the best customer outcomes are some of the reasons that Ageas are Gold Standard Award Winners for Insurance for the 9th consecutive year.

With over six million customers nationwide, everyone in Customer Service cares about making a difference. Quite simply, you’ll be the voice of Ageas and whatever the next call brings, your goal remains the same - to put the customer first and impress with your insurance knowledge and commitment.

With Customer Service start dates throughout this year and next, we’ll provide you with 4 weeks paid training and continue to support your developing career so that you progress to earning 3 pay increases within the first 18 months. But that’s not all; we also pay you a monthly bonus in recognition of your achievements.

To be considered for a career in Customer Service we look for high achievers who have a passion for helping people. Whether you have a background in retail, hospitality, care or sales we’d love to hear from you.

Here’s some of the perkz our people tell us they enjoy:

  • Ageas pay and support in achieving the insurance industry recognised Chartered Insurance Institute qualification.

  • Ongoing training is provided in helping support career development such as moving up the career ladder into senior and management roles or moving across functions into our support areas like IT, Marketing or HR.

  • Starting with 23 days holiday plus bank holidays, the option is there to buy or sell 5 days holiday.

  • Employees are able to pay for a car lease at a discounted rate through their monthly pay

  • We offer a large range of health options like dental plans, healthcare plans, life assurance and free eye tests.

  • Ageas double the pension payments that employees make.

  • We have a wide range of wellbeing and social activities – you’ll find a full calendar all year round!

  • You can also receive childcare vouchers and enjoy discounts on Ageas insurance products and with a wide range of retailers.

  • If you find getting to work costly, Ageas discount your bus travel and you can pay monthly.

About AgeasUK

We're a leading provider of award-winning insurance solutions in the UK, distributing our Personal and Commercial insurance products through brokers, intermediaries, affinity partners and the internet. We have two consumer brands – Back Me Up and RIAS – and partner with some of the nation’s most well-known brands, such as John Lewis, Age UK, Toyota, Virgin Money and General Motors. We’re also partners in Tesco Underwriting, providing home and motor insurance to Tesco Bank customers.

Insuring around five million customers and working with a range of partners, Ageas are recognised for delivering consistent and high-quality customer experiences. We employ around 4,000 people in UK based offices in Manchester, Stoke, Gloucester, Portsmouth, Bournemouth, Eastleigh and London.

Job Ref: 200770917-6203

Closing Date: 13/10/2017

Advertised Range (External): £16000 + 3 pay reviews in your first 18 months

Department: Operations

External Company Name: Ageas UK

External Company URL: https://www.ageas.co.uk/