Qualcomm IT Engineer - Qualcomm Cambridge UK in Cambridge, United Kingdom

Job Description:

Job Id N1957330

Job Title IT Engineer - Qualcomm Cambridge UK

Post Date 09/18/2017

Company-Division Qualcomm Incorporated

Information Technology

Job Area Information Technology

Location United Kingdom - Cambridge

Job Overview A member of the QCT-IT Global Support group in the role of IT Engineer, the successful candidate will offer principal 1st/2nd and 3rd line support to the Qualcomm Cambridge office.

Main Areas of Responsibilities:

  • Responsible for specifying, procuring, installing, upgrading, repairing, and general troubleshooting of desktop and portable computers on-site (80% of role)

  • Remote support for other internal staff throughout Europe

  • Software installation, desktop imaging, software inventory and monitoring

  • Standardization measures of the office systems will also be components of the position

  • To work closely with US based QCT-IT to ensure maximum compatibility where necessary

  • The opportunity to work on and learn new Microsoft products - Probability of ad-hoc 'desktop' project work at later stage within role

  • To receive daily guidance from the local site management - Fully administer and escalate jobs from helpdesk system

  • The ability to work well in small team with occasional out of hours work needed.

  • Analyze and make suggestions on the improvement to the overall infrastructure

  • Develop Strategic deployment methods of technologies across multiple sites

  • Provide Escalation support to assist global site troubleshooting effort of client issues.

  • Participate in cross functional discussions regarding trends modeling and futures planning

  • Server administration tasks (backups, upgrades, maintenance etc.)

  • Windows/Linux server tuning

  • Participate in the architecture process for distributed solutions.

  • Knowledgeable in UNIX/Linux

  • Remote support of QCT regional offices in EU

Minimum Qualifications

  • MCP Accreditation

Preferred Qualifications

  • MCSE ASE Network+ A+ Linux +, ITIL certified

Education Requirements BSc Degree in Computer Science or similar subject (or equivalent experience)

EEO employer: including race, gender, gender identity, sexual orientation, disability & veterans status.