GM Financial Discounter (Temps) in Cardiff, United Kingdom

Responsible for processing Retail finance contracts in accordance to company policies and procedures.

GM Financial’s purpose is to drive incremental GM vehicle sales while achieving an appropriate risk-adjusted return

Our Strategic Priorities are to Earn Customers for Life, to Grow our Brands, to lead in Technology and Innovation and to Drive Core Efficiencies

We promote a culture to win by putting the Customer at the Center of everything we do and embracing teamwork, excellence and integrity

  • To ensure retail contracts are discounted and purchased in accordance with agreed SLA’s;

  • To ensure all necessary contract details are key entered in a timely manner while maintaining the highest standards of accuracy;

  • To processes documents in accordance with agreed policies and procedures in terms of KYC, fraud prevention, anti-money laundering (AML) and others;

  • To ensure the correct marketing and support plans are used when processing contracts;

  • To ensure the highest levels of customer service are provided at all times;

  • To understand and promote GMAC’s policy on Treating Customers Fairly (TCF);

  • To ensure ongoing adherence to all relevant compliance regulations that may govern the GMAC UK Plc business and complete all regulatory knowledge training where applicable in a timely fashion.

  • Previous finance and/or auto finance industry experience

  • Previous admin or data entry experience

  • Experience of working under pressure, and in a volume driven environment

Skills and Knowledge

  • Excellent attention to detail

  • Good use of Excel and other Windows applications

  • Ability to work under pressure

  • Good verbal and written communication skills

Requisition ID: 2017-29271

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