Ericsson TV Listings Writer in Ealing, United Kingdom
Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks.
Ericsson Broadcast Media Services is a world-leading media management company providing technology and creative solutions that help channels, broadcasters, content rights holders and brand owners reach and engage with their audiences in traditional and new ways.
* Job Purpose - TV Listings Writer* Entering programme schedules, synopses and rich metadata on to a database which serves electronic media including, for catch-up and video-on-demand technologies, and for websites and the press, for both TV and radio. Maintaining accurate channel schedules, writing appropriate synopses, creating series links between episodes and handling late changes quickly and accurately. Fostering excellent relationships with broadcasters and clients. Periodic involvement in user-testing developments on the database.
Reporting Lines and Key Relationships Reports to the Production Manager. Liaison with key clients, third party suppliers and other departments within the company.
* Key Accountabilities* Overall responsibility for channels assigned to you
Sourcing channel and programme information from broadcasters, agencies or websites for channels assigned to you, which may vary over time.
Evaluating channel and programme information and checking relevant details with the supplier or authoritative alternative sources.
Entering channel schedules and programme information on to a database in accordance with house style and client-specific requirements.
Writing programme listings that are publishable, authoritative and effective for a wide and discriminating readership, including broadcasters and programme makers as well as viewers.
Creating series links between related programmes to trigger personal video recorders to record forthcoming episodes the same series.
Ensuring that all late changes are promptly reflected on the database.
Issuing amendments by email if required by particular broadcasters.
Assuming responsibility for channels during the absence of colleagues.
Liaising effectively with broadcasters and handling client enquiries politely and efficiently.
Suitably skilled postholders may additionally be assigned to writing features based on DVDs, tapes and print material.
Weekend and out-of-hours work may be required to meet some deadlines, especially during the two months prior to Christmas.
The postholder will report to a team leader in the UK Editorial department and may be assigned to various editorial teams with differing channel responsibilities.
* Managing channel assignments*
Writing pertinent, readable synopses based on programme billings, press information and other appropriate sources.
Planning workloads to accommodate multiple rolling deadlines.
Working ahead of deadline whenever possible for maximum flexibility.
Paying due attention to detail and accuracy, for example in reading through completed channels.
Liaising regularly with other team members to ensure all work is covered.
Working effectively in a team
Communicating progress to colleagues and managing your workload effectively, for example to ensure that channels can be readily covered during periods of absence.
Liaising within the team to ensure that relevant channel and programme information is communicated.
Logging and progressing issues in cooperation with colleagues in other areas of the company such as Extracts, Production, Technology and Sales.
Effective liaison with key personnel including broadcasters and producers
Ensuring that all information received is complete, clear and accurate.
Handling all incoming queries on channels assigned to you.
Chasing channel updates.
Monitoring gaps in your schedules to ensure that complete listings are received by clients.
Involvement in database developments
User-testing developments on the database, including writing suitable test cases.
Working with Technology and other colleagues to progress system developments such the electronic importation of schedules or other developments related to listings writers.
Person Specification Experience/ Skills required
First-class subbing skills – including the ability to paraphrase programme information effectively – excellent spelling, punctuation and grammar, and attention to detail
Ability to meet deadlines
Good general knowledge
Being a good team player and an effective communicator
Excellent customer relations skills
Good organisational skills
Flexible and cooperative approach to work
IT literacy, including the ability to master the TeleView database
A typing speed of 35-40wpm
Good knowledge of TV and radio
Relevant specialist knowledge, eg second languages, sport, classical music
Communication: The ability to get one’s message understood clearly by adopting a range of styles, tools and techniques appropriate to the audience and the nature of the information.
Planning and Organising: Establishes an efficient and appropriate course of action for self and others. Prioritises and plans activities taking into account all the relevant issues and factors such as deadlines, attention to detail, staffing and resource requirements.
Teamwork and Co-operation: Works co-operatively with others, to be part of a team, works together as opposed to working separately or competitively.
Flexibility: Adapts and works effectively with a variety of situations, individuals or groups. Is able to understand and appreciate different and opposing perspectives on an issue, to adapt an approach as the requirements of a situation change, and to change or easily accept changes in ones own organisation or job requirements.
Managing Relationships: Able to build and maintain effective working relationships with a range of people.
Resilience: Can maintain personal effectiveness by managing own emotions in the face of pressure, setbacks or when dealing with provocative situations. Can demonstrate an approach to work that is characterised by commitment, motivation and energy.
Initiative: Demonstrates a preference for taking action. Does more than is required or expected in the job, to improve or enhance job results or avoid problems.
Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.
Primary country and city: United Kingdom (GB) || No Selection || Ealing || ServEng
Job details: 1st Level Operations Job Stage 02