Volvo Group TECHNICIAN in Enfield, United Kingdom
TECHNICIAN - ENFIELD
First line manager: Technician Supervisor
Second Line: Workshop Controller
As a Technician you will ensure the highest possible levels of productive efficiency, quality of workmanship and production finish, to sustain growth in customer confidence in the service provided by the Dealer point.
Main Tasks / Responsibilities / Authorities:
Ensure repairs are carried out according to manufacturer’s procedures and in a safe and responsible manner.
Ensure repairs are carried out in accordance with Volvo Standard Times using Volvo Special Tools where appropriate.
Assist in the fault diagnosis process.
Comply with warranty procedures during repairs and with warranty material on completion of a repair.
Assist with Action Service Europe when required.
Work with the parts team to ensure the correct replacement parts are fitted to the vehicles.
Road test vehicle when required (if holder of HGV licence).
Assist with roadside breakdowns.
Ensure that the company time recording procedures are complied with and that job cards are completed accurately
Ensure that service sheets are completed as per Volvo instructions.
Ensure that all vehicle defects are reported to your workshop controller
Ensure that the workshop facilities, equipment and tools are kept clean, tidy and maintained, reflecting the Volvo Truck and Bus Centre image of an efficient and modern retail Dealer point.
Wear personal protective equipment (PPE) when appropriate.
Support the development of any young trainees and apprentices.
Key Skills / Competencies:
Technically competent in the repair and maintenance of HGVs
To effectively communicate at all levels both written and verbally and be an active team member.
To develop or work in developing new or enhancing existing processes
To adapt and take on new skills and approaches and participate in training and development activities
Required knowledge & experience:
City and Guilds, NVQ 3 or equivalent
Completed an apprenticeship in HGV industry or equivalent experience
Experience within the commercial vehicle industry.
Additional important requirements:
Basic knowledge of Word, Excel & Outlook applications & general computer literacy.
Basic working knowledge of Vehicle Technology.
Salary and Benefits:
Competitive salary 22 days’ holidays plus bank holidays. Contributory pension scheme (up to 5%) Other benefits include childcare voucher scheme, cycle to work scheme, friend and family discount on Volvo & Renault cars.
Throughout your career you are encouraged to participate in various training programs that will enhance your job skills and abilities. Our dedicated Training & Development team offer options including; e-learning’s, Training courses, and a Resource Library available online at Volvo University.
Once you join Volvo, you will be assigned a training path. You will then work through a pathway of courses both online and in person, to up skill and support you in your new role with Volvo.
The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta.
The Volvo Trucks brand has been built up over decades and enjoys a solid position worldwide. It is one of the world’s best known and respected brands within the commercial vehicle industry. It is associated with the core values quality, safety and environmental care. With Volvo Trucks you will be part of a global and diverse team. We work with passion, we trust each other and we embrace change to stay ahead. We make our customers win.
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Travel Required (Maximum)
Last application date
Volvo Group North America is an Equal Opportunity Employer E.O.E/M/F/Disability/Veteran