EY Student Hire Pre Offer Coordinator - Global - TSS - 4 M FTC - Birmingham in England, United Kingdom

Title: Student Hire Pre Offer Coordinator - Global - TSS - 4 M FTC - Birmingham

Location: GB-England-Birmingham

Job Number: BIR001KY


The successful candidate will be responsible for providing a high

quality recruitment administration service for graduate, industrial placement,

summer internship and school leaver recruitment and selection activities.


Experience andQualifications:

  • Administration experience, ideallywithin a service delivery team environment.

  • Ability to demonstrate businessknowledge as well as use of initiative and pro-activity.

  • Strong attention to detail andaccuracy.

  • Ability to demonstrate ownership takenfor service delivery.

  • Use of systems to administer processes.

  • Strong customer service skills andtelephone manner.

  • Ability to work on a number ofdifferent tasks to agreed timescales.

  • Able to manage high volumes.

  • Qualified to GCSE level or equivalent.


  • Deliver exceptional client service inline with our recruitment requirements and ensure service level agreements andrecruitment targets are met consistently.

  • Provide a positive recruitmentexperience for all candidates that apply for a graduate or undergraduateposition.

  • Liaise with Student Recruitment contactsto proactively coordinate recruitment activity.

  • Anticipate and respond to queries fromapplicants and referrals from Student Help Line; conducting further analysis ifappropriate.

  • Produce reports to communicate progressand status for Student Recruitment.

  • Flexibly support other team members inresponse to work volumes e.g. answering queries from applicants in the peakmarketing and EY Live season; supporting both the pre-offer and post-offerprocesses; supporting the Student Help Line; supporting otherHRSSC teams.

  • Keep up to date with changes to EY HRpolicy and process and ensure compliance with the Data Protection Act.

  • Contribute to wider HRSSC, Core BusinessServices and HR projects.


  • Screening graduate andundergraduate applications and coordinate online psychometric tests wherenecessary.

  • Coordinate recruitment pipelinesand administer candidates through the recruitment process; scheduling 1 st stage telephone interviews.

  • Deliver candidate coaching callsahead of telephone interview, as well as provide feedback where requested tounsuccessful candidates.

  • Coordinate assessment centres andfinal interviews; responsible for scheduling the event logistics including bookingrooms, creating the event schedule and maintaining a list of trainedinterviewers and assessors, used to seek availability.

  • Managing assessment & finalinterview outcomes, feedback and offer administration. This includes data entryof event scores used for annual validation.

  • Assess pipeline to predict volumesof commitment required by the business to fill recruitment targets.

  • Provide Student Recruitment withregular updates on the progress made towards pipeline targets.

  • Support applicants with enquiriesand respond to calls relating to the Student Recruitment process.

  • Communicate regularly to candidatesthroughout the recruitment process to enhance their recruitment experience.

  • Update systems on a daily andtimely basis, ensuring data integrity.

  • Update the student recruitmentsystem, Taleo, with candidate progress and interview and assessment centre feedback.

  • Identify and contribute to processimprovements and ways to optimise technology to benefit the business.

  • Commit to own personal developmentand ensure knowledge and skills are always up to date.

Who we are

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.