Marriott Executive Lounge Host/Hostess - Casual in Greater London, United Kingdom

Description:

Marriott, where you belong!

Discover the power of belonging. At Marriott, we feel it every day. It comes from being recognized. It comes from knowing Marriott sees talent in each of us. And, it comes from working together, as a family, to make our guests feel as much at home as we do. If this sounds right to you, join us!

Marriott International, Inc. is a global leading hospitality company with nearly 6,000 properties in 120 countries and territories. Founded by J. Willard and Alice Marriott and guided by Marriott family leadership for nearly 90 years.

Discover the power of belonging. At Marriott, we feel it every day. It comes from being recognised. It comes from knowing Marriott sees talent in each of us. And, it comes from working together, as a family, to make our guests feel as much at home as we do.

Marriott West India Quayis a unique 5* hotel combining 2 Marriott brands ideally placed in Canary Wharf, provides convenient access to top attractions in London, including the O2 Arena, ExCeL, and Olympic Park. Join us here at the London Marriott Hotel West India Quay for an unforgettable experience.

Qualifications

Who are we looking for?

The Guest relations Team is looking for a motivated , reliable and responsible addition to their team. A positive attitude and good previous track record are essential, as is previous experience of delivering high quality guest service. An ability to communicate clearly face to face and over the telephone is essential. Also required is a satisfactory level of computer literacy.

Please note that this position is mainly for evening shift, starting from around 3pm until around 11pm.

What will be your duties?

Our executive lounge host is in charge of a smooth and efficient functioning of the lounge . The duties includes preparing guest arrival by noticing any special request on guest reservation, responding to guest emails , being pro-active to ensure guest satisfaction and a WOW effect . Our host are also ensuring a smooth service during the evening canapes and deserts, by making sure every guest is satisfied and by interacting with them.

Why work for Marriott?

Take care of your employees and they ll take care of the guests is the philosophy of our founder. At Marriott, caring for people and the community is part of who we are.

Marriott offers competitive compensation and benefits to all associates. At the London Marriott West India Quay Hotel & Executive Apartments associates receive:

  • Competitive pay and advancement opportunities
  • 28 holidays (including Bank holidays)
  • Uniform & Dry cleaning
  • Meals on duty
  • Free night stay after probation
  • Birthday Voucher and 50% off for our Manhattan Grill restaurant, rated as one of the best Steak Restaurants in London!
  • Hotel Room Discounts with Marriott worldwide
  • Discounts on Food and Beverages , as well as retail discounts in our gift shops, at Marriott hotels around the globe

In the ordinary course of business, compensation and benefits programs evolve as business needs and laws change. Therefore, the benefits outlined here may be subject to change.

Please note that all applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates upon interview.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job: Food and Beverage & Culinary

Organization: Marriott Hotels Resorts /JW Marriott

Location: GBR-Greater London

Requisition ID: 17001KWW