Marriott Welcome Desk Agent in Greater London, United Kingdom


Are you into fashion, music, and all things trending? Then step into the world of Wow.

Sophisticated and quirky, glamourous and decadent, W London _ Leicester Square crystallizes the quintessential dual personality of the British soul. Locatedatthe crossroads of the film temples and the catwalks of Brewer Street, steps away from Soho s electric nightlife, the hotel - like the city itself - is a bold contrast of themes, colors, textures and characters.


As a Welcome Agent at W London Leicester Square I am one of the key talent. My role is to provide our guests, both residents and non-residents, with a wonderful and mesmerising experience with us.

As a Welcome Agent I am based both at the Welcome Desk, and in our Whatever Whenever department. My role spans both areas, giving me the opportunity to assist our guests face to face, as well as completing the vital backstage role of being a part of the brain of the hotel, where we prepare for guests arrival, handle internal and external requests over the telephone and take In- Room Dining orders.

It is my job to WOW our guests and bring our Whatever Whenever culture to life.

W is all about creating memorable experiences, and we encourage all of our talents to be creative and go the extra mile for our guests.

The Welcome team at W London Leicester Square is alive 24/7 and the different shifts are rotated between all talents. We all take great pride in being part of the W team: knowing we help build memories and make our guest s stay special together!

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job: Rooms and Guest Services Operations

Organization: W Hotels

Location: GBR-Greater London

Requisition ID: 17001BW6