Marriott Public Area Associate in Kent, United Kingdom


Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels , Marriott International s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 70 beautiful properties in gateway cities and distinctive resort locations around the world. Our associates deliver sophisticated and warmly authentic service in a comfortable and luxurious atmosphere that cultivates fulfilling experiences for both our associates and our guests.


Job Summary

To supply the highest possible levels of customer care and service whether in the public eye or in the back of house areas.

Ensure all designated areas are thoroughly cleaned as instructed to the highest standard.

To carry out any reasonable instructions from management or housekeepers.

Have a full working knowledge of cleaning materials used as per the S.O.P manual.

Have a full working knowledge of cleaning equipment used in the housekeeping department.

Ensure all maintenance defects and any breakage s are reported immediately to the duty Housekeeper.

Ensure any lost property is handed in to the duty Housekeeper.

Maintain strict security precautions to safeguard all master keys and sub master keys and to inform the Head Housekeeper immediately of any losses or breakage s.

Maintain a high standard of personal hygiene and give special attention to hands, fingernails, hair and general appearance as per S.O.P. manual.

Maintain a satisfactory and pleasant customer relations at all times.

Promote good inter staff relations at all times.

To attend meetings and training courses as requested.

To be full aware of the Company Accident Reporting Procedure, Maintenance Fault Reporting Procedure and Fire Policy for your department.

To understand how the hotel Health and Safety Policy affects your department and how it links in with the rest of the hotel.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job: Housekeeping & Laundry

Organization: Marriott Hotels Resorts /JW Marriott

Location: GBR-Kent

Requisition ID: 17001ISF