Goldman Sachs & Co. Human Capital Management, Benefits Associate, London in London, United Kingdom


HUMAN CAPITAL MANAGEMENTOur division recruits, develops and rewards the people of Goldman Sachs. Our teams advise, design and implement strategies, processes and technologies that help our people advance professionally, drive productivity and help the firm and our clients achieve superior results. We look for individuals with strong problem solving and analytical skills, innovative thinking and intellectual curiosity who want to make an impact on the success of the firm’s most valuable asset, our people.

WHO WE ARE The Goldman Sachs Group is a bank holding company and a leading global investment banking, securities and investment management firm. Goldman Sachs provides a wide range of services worldwide to a substantial and diversified client base that includes corporations, financial institutions, governments and high net worth individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in London, Frankfurt, Tokyo, Hong Kong and other major financial centres around the world. We are committed to growing our distinctive Culture and upholding our core values which always place our client's interests first. These values are reflected in our Business Principles, which emphasise integrity, commitment to excellence, innovation and teamwork. BUSINESS UNIT AND ROLE OVERVIEW Human Capital Management (HCM) is at the forefront of supporting business growth and change at Goldman Sachs, and our people are at the centre of driving that change. We are looking for professionals with strong analytical and communication skills, enthusiasm, and intellectual curiosity. Our team is comprised of individuals who understand data, people, process, technology and operations. Our work is fast-paced and requires individuals to be proactive and have strong business acumen. HCM works across the organization and has stakeholders at all levels of the firm across all business areas. This open position is at the Associate level within the HCM Benefits and Wellness team in Reward. The role is based in London. The HCM Benefits and Wellness team in Reward provides high value benefits packages across 18 locations with a focus on engagement, innovation, education and local compliance. We work closely with vendor partners and expert advisors to provide a high quality offering to employees. The ideal candidate will leverage their proven expertise to assist in the design and delivery of a comprehensive benefits programme to over 5,000 employees across the region. This candidate will serve as a key member of the EMEA Benefits and Wellness team.



  • Manage EMEA benefits policies and contracts

  • Ensure effective delivery of EMEA benefits administration processes via Third Party Administrator including payroll files, tax data and vendor enrolment transactions

  • Support and manage vendor service providers including budget and performance

  • Provide detailed ad-hoc reporting to global HCM teams and internal stakeholders on programme impact, usage and value

  • Resolve sensitive and confidential exception requests and non-standard cases

  • Actively participate in service / policy reviews, redesign and development

  • Deliver insurance product and service renewals including benefits system development, communication and technical activity

  • Compliance with internal processes including recording adherence to accounting (SOX) and risk management policies

  • Partner with global team on cross regional benefits projects including cross regional and cross functional working group activity

  • Liaise with internal stakeholders on service delivery and employee queries including from new hires, promotes and internal transfers

  • Support merger, acquisition and sale activity as relates to EMEA benefits policies?

SKILLS / EXPERIENCE To be successful in performing this role, the candidate will need to demonstrate strength and experience in a majority of the following areas:

  • Graduate calibre and minimum 4 years of directly relevant work experience

  • Interest in health and wellbeing programmes innovation and link to individual performance

  • Managing EMEA healthcare products, benefits administration processes and insurance policies

  • Partnership with stakeholders to address sensitive individual employee issues

  • Relationship management with focus on long term internal and external partnerships

  • Vendor management including demonstrated relationship, budget and performance management skills

  • Commercial programme management, contract and procurement activity

  • Project management with focus on preparation tools, dependency tracking, stakeholder communication and meeting key milestones

  • Flexibility and ability to manage several projects/priorities in a very fast-paced environment

  • Analytical skills and ability to create themes and demonstrate impact with data

  • Strong communication, influencing and persuasion skills and comfortable working in a global team that both welcomes and challenges new ideas

  • Strong analytical and problem solving skills; ability to perform detailed analysis of problems and identify resolutions; understands when and how to escalate issues to manage risk

  • Innovative approach with ability and appetite to challenge existing policies and processes

  • Self-starting and enthusiastic in approach to work

  • Computer literacy: Microsoft Office and Excel skills a requirement

  • Ability to handle confidential information


The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in all major financial centers around the world.

© The Goldman Sachs Group, Inc., 2017. All rights reservedGoldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Vet.

Job ID 2017-37165

Schedule Type Full Time

Level Associate

Function(s) Human Resources

Location(s) UK-London

Region EMEA

Division Human Capital Management

Business Unit Compensation

Employment Type Employee