Program Manager, Campus Programs in London, United Kingdom

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to to research and develop technology that improves the lives of shoppers and sellers around the world.

We are looking for a Program Manager to join the Amazon EU HR. As a member of the EMEA Campus team you’ll be responsible for managing pan-EU programs for MBA and Graduate talent development for International Consumer, AWS and Devices. Our expanding European footprint extends from UK and Ireland in the north, and Germany and Luxembourg in the center to France, Spain and Italy in the south.

At Amazon we “hire and develop the best” and the mission of the EU Campus Team is to attract, hire and accelerate the growth of our incredible talent. This is a great opportunity for someone to significantly contribute to the development of Amazon leaders and future leaders in our talent pipeline.

Whether you have experiences in business, recruitment, HR or L&D, we are looking for someone to collaborate, create, organize, and drive development programs and talent processes from conception and design through to implementation, measurement and continuous improvement. You’ll contribute and support major Amazon initiatives in talent management and leader development.

Responsibilities include:

  • Starting with the customer and working backwards, you will work in partnership with the business, the campus team, and leadership and development to deliver a cutting edge curriculum for graduates and MBAs joining Amazon

  • Actively consult with business leaders, recruiters, HR business partners and L&D professionals to influence sponsorship, implement program planning and design, and comprehensive development solutions. Organize curriculum and learning resources, leverage best practices across geographies and businesses, sequence and prioritize learning for different target needs whilst optimizing synergies across the MBA and graduate space

  • A high-impact contribution by collaborating across EU to build a cohesive user experience to maximize availability, accessibility and usability for our managers and employees. Central point of contact for our customers (employees, managers, HR) to respond to graduate and MBA program inquiries and needs as well as communicate key messages, updates and results.

  • Manage the end-to-end experience in our MBA and graduate program including forecasting and planning, resource certification, registration process, logistics, budget, and evaluation of programs and processes.

  • Working with business leadership sponsors, to deliver orientation program, support rotations where relevant, oversee mentorship support to help accelerate growth of our leadership pipeline. The goal is to provide these high-value contributors with a well-rounded knowledge base, leadership and cross-functional skill set that will provide accelerated development into future high performing retail category and business leaders.

  • Host events and identify effective resources to support leadership development, induction and learning series and Amazon culture working with executive sponsors and role model leaders. Conduct Train-the-Trainer events to prepare our leaders to share expertise and facilitate learning.

  • Maintain goal targets, completion and quality metrics. Prepare metrics dashboard for quarterly talent reviews and query data for on-going monitoring and improvements.

  • Collaborate and drive global and international projects in talent management, category leadership pipeline development, mentorship/coaching, career development, diversity, and Amazon culture.

  • Team up with our talented professionals in our global campus recruitment and local learning community. Opportunities to learn and discover best practices instructional design, learning methodology, and facilitation skills. Explore and leverage leadership development thought leaders (within and outside of Amazon) and discover how their unique insights translate (or don’t) into the Amazon leadership culture.

  • Demonstrated experience implementing comprehensive programs and process improvement activities.

  • Attention to details with a bias for action to deliver value in a fast paced environment.

  • Capability to track and report on data and use analytical skills to validate accuracy and make recommendations.

  • Ability to diagnose problems, and identify and drive appropriate solutions.

  • Effective communication, listening and customer responsiveness. The ability to work with employees at all levels, across different functions and diverse cultures.

  • Proactive, agile, curious and a desire to learn and grow.

  • Univeristy degree

  • Excellent instincts and drive in program, project management and planning

  • Demonstrated experience implementing comprehensive programs and process improvement activities

  • Attention to detail with a bias for action and ownership to deliver value in a fast paced environment

  • Capability to track and report on data and use analytical skills to validate accuracy and make recommendations

  • Track record of influencing stakeholders in an international environment

  • Experience of working in partnership with HR, Talent Acquisition and Learning & Development teams

  • Knowledge of the international campus recruitment space (MBA/graduate)

  • Ability to diagnose problems, and identify and drive appropriate solutions

  • Effective communication, listening and customer responsiveness.

AMZR Req ID: 528125

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