Global Brands Group Receptionist - GBG Europe Footwear and Accessories - London in London, United Kingdom

Strategy & Innovation:

  • Any other office duties

  • Support and lead on charitable initiatives and activities

Operations & Results:

  • First Point of contact for the GBG Europe Footwear and Accessories Office and the face of the company.

  • Effectively manage a busy meeting room calendar

  • Ensure reception area and showrooms are immaculately presented, liaising with the Office Manager regarding any maintenance issues.

  • Arrange couriers, distribute incoming post and parcels and use the franking machine to prepare outgoing post.

Customers & Relationships:

  • Provide catering for client meetings as and when required

  • Provide excellent customer service at all times

  • Deal with telephone enquiries in a prompt, friendly and accurate manner.

Leadership & Teams:

  • Have an awareness of all appointments in the company calendar and assist in ensuring smooth running of appointments during selling season

Work Closely with office manager, supporting them with any EA/Office Management Projects as required, coordinating lunch breaks and holidays.

Skills & Qualifications:

  • Excellent word processing and IT skills

  • Excellent communication skills – written and spoken

  • Excellent customer service levels

  • Experience on front of house reception and in a customer service environment

  • Excellent time management and organisational skills

Personal Attributes

  • Be organised, accurate and thorough, with excellent attention to detail

  • Friendly, welcoming and confident

  • Ability to prioritise and with a proactive approach to work, happy to ‘muck in’

  • Capable of working independently but a great team player

Ability to work under pressure and remain calm and to tight deadlines

Division: TLG Brands

External Company Name: Global Brands Group

External Company URL: