BT Senior Product Manager, Hubs & Devices in London, United Kingdom

Location: St Pauls, London

The Role

BT Business and Public Sector serve around 1.2 million customers who range from big household names, government departments and public service organisations right through to small businesses and new start-ups. We offer our customers fixed, mobile, networking and IT services provided over the biggest UK fixed and mobile networks. Our business is at a pivotal point where technology is rapidly changing, customer expectations are increasing amd the need for us to think bigger, more creatively and act fast has never been so great.

We’re looking for a creative product manager who’ll create and champion product experiences that differentiate BT and create new business opportunities; someone who is grounded in real customer needs but who has the ability to think outside the box to give customers something they didn’t know they wanted and has the leadership, attention to detail and drive to deliver this all to market, quickly and with quality.

What you’ll do:

We’re looking for a Senior Product Manager to report to the Head of the Devices team. The role will be primarily to:

  • Develop the Business hubs and devices portfolio with new products and capabiltities using human centred product design:

  • Giving the customer a reason to choose BT in the Small Business and Corporate market

  • Unlocking or creating new profitable and sustainable opportunities in the market

  • Own in life management of the existing portfolio

  • Using data and insight to continuously improve customer experience and reduce costs

  • Withdraw old products

  • Help develop and deliver future product portfolio strategy

What you’ll need:

  • Product management experience –device and/or telecoms experience is a bonus but variation is welcome

  • The ability to create amazing product experiences through human centred design

  • You will combine passion for technology with a creativity that creates amazing experiences and overcomes problems

  • You will stand out for your energy, positive and pro-active attitude and attention to detail

  • Compelling spoken, written and visual communication skills. You will be able to bring ideas to life, evangelising why the great experiences and products you create are good for business

  • Strong ability to manage and inspire your project teams, internal and external suppliers, peers and seniors

What we will give you:

  • You’ll be given the ownership and freedom to create amazing product experiences next to St Paul’s Cathedral – we’re looking for you to shape the landscape in an area where new technologies like IoT, 5G and next gen Wi-Fi are opening up opportunities all the time.

  • The chance to create and change products that are the central to the lives of hundreds of thousands of Small Businesses and Corporations in the UK – hubs and devices are the personification of internet access and the services we provide to our customers

  • Competitive salary, 10% bonus, £4.8k car allowance, private healthcare, free broadband & TV and discounted mobile, BT Share Options scheme, discount for onsite gym, cycle to work scheme etc


Job: Product Management

Title: Senior Product Manager, Hubs & Devices

Location: GBR %26 Ireland-GBR-London-London

Requisition ID: 68748