McGraw Hill Financial Senior Specialist - Operations Learning Coordinator for EMEA & APAC - S&P Ratings in London, United Kingdom

Position Description

Senior Specialist - Operations Learning Coordinator for EMEA & APAC/- S&P Ratings/

The Role:

The Senior Learning Specialist acts as the lead coordinator for S&P Global Learning Operations in EMEA & APAC. The Operations Learning team is a brand new group within the organization. With regional oversight, this person will be a key player in the department’s mission to act as one global operations team to market, deliver, and provide insights and analytics on all learning activities offered to the S&P Global Ratings in an efficient, seamless, and cost effective manner.

The Impact:

As a Senior Specialist with regional responsibility, you will have the opportunity to liaise with global counterparts within Learning, other HR functions at the firm, and the Ratings business. Depending on the trajectory you choose, you could have a career path that spans into Learning, Human Resources, or potentially operations in the business. Additionally, S&P Global has four unique businesses under its umbrella, which further opens the doors of opportunity to other areas of the firm within HR, or Operations.

The Career Opportunity:

As a Sr. Operations Specialist on the S&P Global Ratings Learning team you will have the opportunity to drive the learning operation in support of all learning initiatives determined by our Learning Partners in conjunction with the business. In an environment and industry that is constantly changing, you will be part of the team that helps our business successfully manage the complexities of change, with a particular focus on identifying and developing the skills and capabilities of employees that are required to meet long term business goals. This is not just an operations role; it is about creating and maintaining the infrastructure that supports a range of formal and informal learning opportunities that reinforce a culture of learning in an organization that already deeply values education. From technology to process, you have an opportunity to make an ongoing positive impact on the organization. You will be viewed as a critical member of the Learning team, which is committed to working with innovative methods that empower employees to take charge of their learning. In other words, your work will have a direct impact on the learning experiences of employees and help them to grow their careers in a meaningful way.

The Team/Business:

S&P Global Ratings Learning is a tightly knit, globally collaborative team that is responsible for the design, development and implementation of learning and development for employees throughout S&P Global Ratings. We are committed to promoting learning as a core organizational value and embedding it into the culture of S&P Global Ratings. We leverage innovative technologies to produce high quality learning experiences that promote analytical excellence, enable sustained business success and empower employees around the globe fulfill their career potential.

Qualifications:

Bachelor’s degree required.

Solid, demonstrable experience within financial services firms or equivalent

Experience within HR and/or operations preferred

Excellent execution, problem solving ability and strong business acumen with client service focus.

Strong Excel/Word/PowerPoint and database application skills. (Must be able to do pivot tables and charting in excel with mastery of basic formulas).

Strong communication skills, verbal and written, as well as the capacity to expand, learn, and make a contribution. Excellent interpersonal skills working withalllevels of employees.

Proven adaptability in a fast paced, changing environment.

Experience working cross-culturally with diverse colleagues in a global environment.

Team-based, collaborative interpersonal style.

Results and process-oriented with emphasis on operational excellence.

Proven ability to prioritize and complete multiple complex projects simultaneously.