Florida Crystals Corporation Technical Document Coordinator in London, United Kingdom

ASR Group is the world’s largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates six sugar refineries, located in Louisiana, New York, California, Maryland, Canada and Mexico. In the European Union, the company owns and operates sugar refineries in England, Portugal and Italy. ASR Group also owns and operates mills in Mexico and Belize. The company’s brand portfolio includes the leading brands Domino®, C&H®, Redpath®, Tate & Lyle®, Lyle’s® and Sidul®.

OVERVIEW

The Technical Document Specialist will apply functional knowledge of the European refinery/facility processes and products to provide customers with requested technical documents via various media (fax, e-mail, Intranet website, etc.). The job requires ongoing and effective liaison with both Operations and Sales functions.

DETAILED ROLES & RESPONSIBILITIES

  • Responsible for the generation, maintenance, and distribution of all technical documents for the ASR product lines

  • Develops and distributes required technical documentation for all customer requests for ASR products.

  • Maintains all technical documentation in company approved external customer vendor portals or third party websites (e.g. iCiX, Quadex, Hamilton Grant).

  • Migrate existing data from non-ASR formatted systems into the appropriate ASR structure.

  • Create readily-available and understandable documentation that details standards, sets expectations and acts as a training reference library for the implementation of ASR Quality Assurance Programs.

  • Ensures information and documentation regarding ASR Quality Assurance Programs is distributed to all relevant staff in all departments.

  • Management of EU Quality intranet site

WORK EXPERIENCES

  • Expertise in the use of data management systems.

  • Experience in a business environment using data management programs

EDUCATION REQUIREMENTS

  • A-levels or HNC required

  • Bachelor’s Degree or HND in a related field or suitable relevant experience of at least 5 years preferred

ESSENTIAL CAPABILITIES (KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL ATTRIBUTES)

  • Excellent written, verbal, and interpersonal communication skills.

  • Demonstrated success in meeting deadlines, working independently, providing education (seminars/training), and being innovative and proactive in solving problems.

  • Demonstrated advanced proficiency in Microsoft applications, such as Access, Visio, Excel, and PowerPoint.

  • Proficiency with word processing, spreadsheets, and database management.

  • Knowledge of food product packaging operations is preferred.

  • Flexibility to work hours necessary to deliver business needs

  • Ability to respond to conflicting pressures and tight deadlines

LOCATION

  • Thames, London

At Tate & Lyle Sugars, the group's values are the cornerstone of our success.

Leadership - our goal is to be the leader in every arena in which we compete. Teamwork - our strength is magnified when we work together. Integrity - honesty and trust are the foundation of our success.Service - we know that the people and communities in which we operate are crucial partners to our success. Sustainability - the member companies of ASR Group are committed to sustainable agricultural and business practices.

This year Tate & Lyle Sugars has been certified as one of Britain's Top Employers for the third year running.