Johnson Controls Credit Controller in Manchester, United Kingdom
Johnson Controls is a global diversified technology and multi industrial leader, serving a wide range of customers in more than 150 countries. Our 117,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all of our stakeholders, through strategic focus on our buildings and energy growth platforms.
The company is uniquely positioned as a leader in products, technologies and integrated solutions for the buildings and energy sectors and an exciting opportunity has arisen for a Credit Controller to join our established Credit Control team in Manchester.
The Credit Controller will be responsible for progressing payments of outstanding account items and action Key Account customer enquiries and will facilitate in the timely collection of cash from customers. You will receive and action Key Account customer account queries and liaise with the field on operational issues to ensure timely resolution.
You will handle incoming Key Account customer account related calls and emails focusing on the delivery of an enhanced customer experience.
The Key Accounts Credit Controller will have excellent communication and interpersonal skills with a good telephone manner and appropriate business communication skills. You will be self-motivated, enthusiastic and results orientated with the ability to work well under pressure and make good decisions.
Knowledge * Collections or customer service environment experience
Demonstrable experience of delivering effective customer responses
Customer Service experience
PC Literacy, including Microsoft Office products
Analytical skills to reconcile accounts and prepare detailed statements
Our belief is that great companies are powered by great people and led by inspired leaders; individuals who are authentic, who embrace new ideas, share a mutual respect for each other and do what’s right for their communities. Every day, we focus on our common goal of improving lives around the world. And we do this by working together and applying deep technical expertise to help our customers solve pressing challenges, with a collective passion to make an impact.
Imagine a career that perpetually stretches your capabilities. From managing many of the world’s most iconic buildings to making products that help save lives, the breadth of our opportunities empowers you to chart your own path. We are a truly global company that embraces diversity, rewards hard work and inspires people to reach for more. In an environment that is constantly evolving, we will set the foundation for you to grow and chart a career path that is as unique as you are. As part of our team you’ll have the opportunity to make an impact that people can feel. The world is waiting for you and so are we.
Job: *Finance & Accounting
Organization: *Bldg Technologies & Solutions
Title: Credit Controller
Requisition ID: 1718053