PPG Industries Assistant Branch Manager - Carrickfergus in Northern Ireland, United Kingdom

PPG: We protect and beautify the world. At PPG, we work every day to develop and deliver the paints, coatings and materials that our customers have trusted for more than 130 years. Through dedication and creativity, we solve our customers’ biggest challenges, collaborating closely to find the right path forward. With headquarters in Pittsburgh, we operate and innovate in more than 70 countries. We serve customers in construction, consumer products, industrial and transportation markets and aftermarkets. To learn more, visit www.ppg.com and follow @ PPG on Twitter.

Why join us: With PPG, you will find meaning in your work every day, and engage in opportunities that will shape you, personally and professionally. • Your personal strengths will empower you to succeed and make an impact from day one. • You will be inspired to learn and grow, and to get the support you need to identify and achieve your boldest career aspirations. • Your passion to excel will be fueled by your connection to world-class partners, industry experts, the best and brightest colleagues, and future forward technologies. • Your contributions will not only meet the challenges of our global customers, but help theme propel their industries forward. • You will be welcomed into a culture where everyone’s ideas and contributions are valued and encouraged.

  • Just like you, we are driven to make a difference in our world. *

    Job Purpose

    Ensure a high standard of customer service is adhered to within the Decorating Centre at all times and deputise for Store Operations Manager in his/her absence in order that all daily tasks and functions are completed and maintained in line with company standards and objectives.

    Dimensions

    • Responsible for Sales Assistants (number is dependent on size of Decorating Centre)

    • Responsibility for achievement of store sales and profit targets. Principal Accountabilities

    • Achieve Sales and Profit targets to ensure Company profitability.

    • Deputise for Store Manager in all operational and staffing issues, and delegate responsibilities to staff accordingly to maintain the smooth running of the Decorating Centre.

    • Perform the banking of all monies within the branch when deputising for Store Manager to ensure branch security and customer account flow.

    • Ensure all Health and Safety standards are adhered to within the branch in line with statutory legislation and Company policy.

    • Provide training to all new and existing staff as directed by the manager to ensure a good standard of skills transfer and maintain a high level of customer service.

    • Oversee and be accountable for stock, which enters or leaves the premises, and to report any discrepancies with the correct paperwork to ensure all Company procedures for stock in and out are adhered to.

    • Maintain computerised and manual record system relating to orders, payment, inventory and stocktaking to ensure optimum stock balance and financial security.

    • Provide a high level of customer service, identify customer needs, provide assistance and product knowledge to improve service levels.

    • Ensure a good standard of housekeeping within the Decorating Centre to ensure that the company standards are maintained which in turn will assist in the unhindered completion of tasks and functions and also assist in risk and accident prevention.

    • Ensure branch operating standards achieve the level of excellence required. Internal and External Relationships Internal: Daily contact with all members of staff within the branch to delegate responsibilities and ensure the efficient running of the Decorating Centre.

    Regular contact with other Decorating Centres, along with internal departments at Head Office concerning administration functions, promotional activity and all matters that will assist in the company objectives being met.

    Regular contact with the Regional Commercial Operations Manager, Operations and Trade Direct Managers.

    External: Daily contact with customers regarding stock enquiries, deliveries, pricing, product knowledge and general information.

    Regular contact with suppliers regarding stock.

    Knowledge, Skills & Experience

    • Good knowledge of Company products.

    • Ability to delegate.

    • Good understanding of Company Electronic Point Of Sale (EPOS) IT system.

    • IT literate, particularly keyboard skills

    • Full clean driving license

    • Good communication skills.

    • Self motivated and ability to motivate others.

    • Previous experience in a retail or warehouse environment would be preferred but not essential.

    Additional Features

    • Required to work in a small team environment where the job has to be completed regardless of roles.

    • Team working is an essential part of the job.

    • Required to be flexible in attitude towards working hours and duties.

    • Required to undertake any training necessary to perform the job. Duration of the assignment and grade:

    • / Permanent /

    • / Full time /

    • / Grade 5 /

Organization: *Architectural Coatings EMEA

Title: Assistant Branch Manager - Carrickfergus

Location: GBR - Northern Ireland-County Antrim-Carrickfergus-Carrickfergus

Requisition ID: 1700006105