Pearson Systems Engineering Apprentice in Rotherham, United Kingdom

Systems Engineering Apprentice


Job title: * SystemsEngineering * * Apprentice *

Location: Hellaby, Rotherham.

Reference no: 1711682

Application closing date: 30 th July 2017


At Pearson,we’re committed to a world that’s always learning and to our talented team whomakes it all possible. From bringing lectures vividly to life to turningtextbooks into laptop lessons, we are always re-examining the way people learnbest, whether it’s one child in our own backyard or an education communityacross the globe. We are bold thinkers and standout innovators who motivateeach other to explore new frontiers in an environment that supports andinspires us to always be better. By pushing the boundaries of technology — andeach other to surpass these boundaries — we create seeds of learning thatbecome the catalyst for the world’s innovations, personal and global, large andsmall.

* AboutApprenticeships *

Ourmission is to develop a programme that will help Pearson, its employees and itsmanagers to progress in their lives and careers through the high qualityApprenticeships that we at Pearson provide.

We are proud to launch our newApprenticeship Programme, offering a range of Apprenticeships in BusinessAdministration, Customer service, management, digital industries & IT,Financial services and more. Our apprenticeships range from level 2through to degree level and we have intakes throughout the year.

As the world’s learning company, weunderstand the skills and knowledge required to empower you to succeed inlearning.

Pearson believe that learning opens up opportunities,creating fulfilling careers and better lives. If you’re as passionate aboutapprenticeships as we are, then please do visit our website to find out moreand see the full list of apprenticeships we have on offer:


TheEngineering Department is responsible for ensuring all equipment related to thescanning of Pearson examination papers is maintained to the highest level in orderto adhere to the required scanning schedule.

* Purpose: *

TheApprentice Systems Engineer role is to provide support to the EngineeringDepartment which will involve maintenance and repair of high speed imagescanners and other equipment such as conveying equipment, paper trimmers,compressors and extractor system.

* KeyAccountabilities: *

Providesupport to the Engineering Department which will involve the following dutiesrelating to:

_ Scanners _ :

  • Toperform repair work that includes troubleshooting, isolating and replacingfaulty components, at times working to tight time scales.

  • Tocarry out routine preventative maintenance.

  • Toperform functional tests on a variety of electronic and electromechanicalassemblies.

  • Tocarry out mechanical rebuilding of equipment on a scheduled basis.

  • Tocarry out fault tracking using the company’s software and hardware systems.

  • Tocarry out diagnosis of image quality issues using in built software andmaintenance utilities.

  • Conveyors,trimmers, compressors and extractor:

  • Toprovide first line support involving mechanical repair work.

  • Liaisingwith contractors where necessary.


  • Tocontinually review and make recommendations on how procedures and processes canbe improved.

  • Tocontribute to ensuring parts stock is appropriate to business needs.

  • Ensurea high standard of customer service in all tasks

  • Developand maintain a professional working relationship with internal and externalcustomers

  • Takeresponsibility for specific areas of the process under the direction ofmanagement

  • Ensureobjectives are delivered on time, to specification and within budget

  • Ensurea high quality of verbal and written communication is delivered at all timesand that information is reported accurately

  • Liaisewith key stakeholders to ensure that tasks are delivered in the most effectiveway and in an efficient manner

  • Toidentify and contribute to process improvements which improve quality, serviceand reduce cost

  • Toprovide a customer focused service, ensuring both written and verbalcommunication is clear and concise, and that all communicated information isaccurate

  • Todevelop and maintain a professional relationship with internal and externalcustomers

* KeyChallenges: *

TheEngineering Department work on a cycle of events which overlap during the year.

Duringbusy periods, the post holder will be expected to work shifts which may be dayor night and could also include weekends or extended hours.

Thenature of the work undertaken is public facing and of a sensitive nature so thepost holder will need to demonstrate a professional and commercial attitudetowards work.

TheEngineering Department is located within the Processing Centre in SouthYorkshire. The work undertaken by the Processing Centre supports all aspects ofdelivery and involves internal and external communication via telephone andemail, therefore excellent communication skills are important.


* Competencies *

* Education,Qualifications & Training *

_ Essential: _

  • NVQPEO Level 2 or equivalent

* Previous Experience *

_ Essential: _

  • Evidenceof interest in fault finding of either electrical or mechanical device

* ITLiteracy *

_ Essential: _

  • BasicPC skills

  • BasicMS Word and Excel literacy

* PersonalStyle and Behaviour *

Be a goodcommunicator

Be calmunder pressure

Beflexible, reliable, positive and proactive

Be ableto work 12 hour shifts (day or night) when required

Be ableto learn independently, carry out research and produce documents usingappropriate technical language

Advanced engineering (Manufacturing) Standard- Level 3

Thepost holder will work towards anadvancedengineering(Manufacturing)apprentice Standard , Level3, further details for which can be found here:

Primary Location: GB-GB-Rotherham

Work Locations: GB-Rotherham-Hellaby Fretwell Hellaby Bus Park, Unit 6 Fretwell Road Rotherham S66 8HN

Job: Engineering

Organization: Core

Employee Status: Regular Employee

Job Type: Apprenticeship

Shift: Day Job

Job Posting: Jul 17, 2017

Req ID: 1711682