Marriott Welcome Host in Scotland, United Kingdom
At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another and are driven to make things better. We love what we do, and we give it all we ve got on property and off. When guests stay with us, it s not just a room with a bed that they re buying. It s an experience. We re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.
We are currently recruiting for a Welcome Host to join our One Square, Food & Beverage Team at the Sheraton Grand Hotel & Spa.
The Sheraton Grand Hotel & Spa is ideally located in the heart of Edinburgh s financial and tourist area and is one of Scotland's leading 5 star hotels. As the largest 5 star hotel in the city with 269 bedrooms, we also have the biggest banqueting and meeting facilities with a capacity of up to 500 and the award winning One Square Restaurant. Additionally the hotel operates the award winning One Spa, one of Europe's premier advanced city spas.
The ideal candidate will have excellent people skills and an upbeat and positive attitude to work and life.
As an ambassador of our brand and our venue you will provide an upbeat and welcoming arrival and departure experience to the Hotel & Restaurant/Bar. You understand that creating a positive first and last impression to all guests is essential.
You will ensure that all guests receive a warm welcome and assist in providing a seamless service by effectively managing the seating plan and Restaurant diary. You will be expected to work 40 hours per week with a combination of early and late shifts. The role will also involve the service of F&B to guests who chose to relax in our lounge area.
If you are the right candidate, you will be naturally confident, outgoing and extrovert. Not to mention passionate about ensuring people have an enjoyable time. You will have a can do attitude and be someone who enjoys a challenge. You are keen to do whatever it takes to ensure guests leave happy and come back again and again. You thrive from working in a high pressure and high volume environment and can think and act on your feet.
Fluent spoken and written English is required.
Advanced computer skills are required
Previous F&B serving & Barista skills are preferred.
Flexible approach towards hours
You will join a fun loving and passionate team who excel in delivering world class standards and live and breathe the brands standards.
In return we offer you a competitive salary, a share in Tips and Service Charge as well as unlimited career opportunities, industry leading benefits (including: Uniform, complimentary laundry, free meals on duty) and an environment where your development is our priority. We offer a monthly training calendar full of developmental courses designed to aid career progression.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Job: Food and Beverage & Culinary
Organization: Sheraton Hotels & Resorts
Requisition ID: 17001E9R