Moet-Hennessey 15h Part Time Sales Associate - Harrods RTW in United Kingdom
15h Part Time Sales Associate - Harrods RTW
Company: Celine Europe
Location: United Kingdom
Business group: Fashion & Leather Goods
Contract type: Permanent Job
Experience required: Minimum 2 years
Reference No.: CELI00929
Date of publication: 2017.07.16
To welcome clients to the Celine Store experience by ensuring first class client service and personal follow up. Acting as a Brand Ambassador building loyalty and client confidence and maximising profitable sales. Ensuring that the Store housekeeping standards are exemplary and stock is handled correctly.
Welcome all our clients, ensuring the client feels comfortable in the environment.
Greet our clients and build a relationship with them to assist in selecting the right products for them whilst maintaining the rapport and offering advice
Introduce additional complementary products targeted to your client and share product knowledge.
Process the sale in a confident and professional manner whilst maintaining the relationship with the client
Gather and collate the client's CRM details to maintain the relationship and build the client book ensuring a personal follow-up with the client
Maintain store standards on stock and adhere to the visual merchandise guidelines promoting the Celine image
Exceed all behavioural requirements, adhering to the dress code and appearance guidelines as indicated by the Department Manager
Actively drive your product knowledge by keeping up to date with fashion trends, participating in in store training, updating yourself on all product lines and searching out relevant information on products
Support control and management of stock.Profile
Experience in selling RTW and Leather Goods
Passion for fashion and sales
A commitment to achieving and exceeding targets whilst focusing on the client's needs and experience
Excellent personal presentation - a Celine Brand Ambassador
Understanding of Retail KPIs
A fluent level in English is essential and additional languages are an advantage.