Hilton Buyer, Property Operations in Watford, United Kingdom

Position Summary:

Responsible for planning, organising, delivering and managing the purchasing functions for all the products / services within the specified module across EMEA for Hilton Supply Management (HSM). Build relationships with internal and external stakeholders to ensure that the correct quality levels of products / services are procured at the best possible price while adhering to Hilton standards and operating procedures.

What will it be like to work for Hilton?

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. If you appreciate the impact global travel can have on the world you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

What will I be doing?

Strategic & Tactical Purchasing

•Work with key functional stakeholders to agree category plans across the specified module, looking for opportunities to leverage Hilton’s volume across regions where possible.

•Work with the Business Development team to ensure deals are scalable to 3rd party and franchise properties.

•Support the Project Services team to ensure suppliers within the module have the capability to support new build / refurbishment projects.

•Research product availability, pricing, specifications, and product usage requirements and/or recommendations. Communicate on a regular basis the above information to relevant stakeholders including Hotel staff and other functional departments, as required.

•Define and lead RFx initiatives within the designated categories using the appropriate tools and resources provided. Document all RFx details including but not limited supplier responses, due diligence, pricing proposals, cost savings and contracting information using the Ariba eSourcing platform.

Supply Chain Management

•Effectively manage supplier contracts and relationships, inclusive of catalogue content, product specifications, photographs and descriptions, pricing and file retention using Birch Street eProcurement platform. Collect and manage electronic purchasing data from suppliers for analysis to identify leverage opportunities and accuracy of spend.

•Participate in meetings and discussions between suppliers and/or supplier representatives and necessary related personnel concerning price, delivery, quality, and value analysis. Conduct supplier / factory visits as required.

•Work with suppliers, manufacturers, and cross-functional teams to conduct product testing, and product rationalisation. Determine new and innovative ways to reduce product costs and/or improve product quality. Standardise commonly purchased items. Conduct data analysis to document pricing rationale.

•Identify new supply sources for products / services in line with brand and stakeholder requirements.

•Pro-actively research new trends, technology and products and their potential application within the module and report findings. Identify sources of supply that will be able to assist on a regional and / or global basis.


•Collaborate with stakeholders regarding product/service specifications and standards. Maintain accurate specifications by hotel brand.

•Maintain confidential supplier files and databases including, pricing, agreements, certificate of product liability insurance and general supplier information.

•Develop an expertise on all items within your scope of work. Act as the subject matter expert for hotels and provide technical knowledge regarding all products within your scope of responsibility, utilising resources such as Hilton University, mentoring and on-the-job training.

•Support EMEA colleagues with subject matter expertise on local initiatives and driving compliance to programs across the region.

•Provide Accounts Payable with the necessary information to ensure billing accuracy. Work closely with Accounts Receivable to ensure accuracy of invoicing to the properties. Effectively manage conflict resolutions and handle all disputes in a swift and efficient manner.

Forecasting & Analysis

•Forecast cost savings and new or re-bid program synergies. Document all cost savings and cost avoidance initiatives. Measure the savings and perform analysis of the actual savings against the forecasted savings.

•Forecast rebate and incentive amounts where applicable and work with Global Business Services to ensure these are tracked accurately. Ensure rebates and incentives are collected in a timely way and measure the variance between the forecasted and actual amounts.

•Assist in the development, negotiations, and analysis of bids for purchasing programs within specified module.

What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the Go Hilton Team Member Travel Program, which provides reduced hotel room rates for you, your family & friends! We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organisation like Hilton.

Required Qualifications

•Excellent working knowledge of MS Excel, Word, PowerPoint

•Excellent stakeholder management skills

•Previous project management experience

•Understanding of procurement processes such as RFI/RFP/RFQ

•Experience within indirect procurement categories

•Fluent in English and able to communicate clearly and concisely both verbally and in writing.

•Able to demonstrate required mathematical and analytical skills.

•Confident in presenting information in a clear manner.

•Must possess a valid passport

•Willingness to travel within the UK and internationally as required by the business (approximately 15-20% of the time)

Preferred Qualifications

•Experience of Ariba, Birch Street or similar eProcurement systems

•Procurement experience within hospitality industry

•Experience of change management processes

•Understanding of hotel operating processes

•Experience of working with stakeholders across different regions/cultures

•Multi-lingual ability (ideally one or more of the following:- French / German / Dutch)

•Familiarity with procurement of items such as: Laundry equipment / Multi-Function devices / Waste Services

•Experience with Lean Six Sigma / similar tools

•Possession of a full UK driving License.

Job: Corporate

Title: Buyer, Property Operations

Location: null

Requisition ID: EUR0134C