BT Senior Product Manager, Cloud Services in GBR, United Kingdom

Senior Product Manager - Cloud Services

Global Services

Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities. We need you to help us do this.

Why this role matters

This is a chance to drive the creation of Cloud Collaboration Services for the Financial Markets sector. This is a growth market for BT’s mission critical communications solutions that builds on the established position we already have in on premise trader voice solutions and community extranet data services. The world’s leading financial markets firms will rely on the capability you create for pre-trade and post-trade collaboration. The pace is fast and challenges aplenty, this is an opportunity to work at the cutting edge of Unified Cloud Communications technology and evolution. You will be given the room to shape this product into being the best in the market. Backed by a world leading infrastructure.

You will be working in the product team of BT’s market-specific customer facing unit within BT Global Services. This unit designs, develops, produces, sells, installs and supports mission critical unified communication solutions for financial trading floor and control room users globally.

What you'll be doing

  • You will be responsible for product management of Cloud Collaboration Services for the Financial Markets sector driving the creation and management of the product set

  • The scope of your role covers all aspects of Concept-to-market and in-life management and you will be responsible for effective product introduction and sales enablement

  • There needs to be a particular focus on ensuring the services have highly effective ordering, provisioning, billing and support processes, with an effective degree of Self-Service, appropriate to the demanding nature of the financial markets

  • There needs to be similar focus on ensuring the services fit exceptionally well with customers’ security, operational and compliance policies, in this very demanding market segment

  • Responsibility extends to the commercial aspects of the services, including producing, achieving approval and executing of investment cases; producing pricing strategy and agreeing list price and discount structure; ensuring services achieve committed profitability, growth and return on investment.

  • You will be expected to support major client engagement including major bids and support marketing activity; travel within the UK, Europe, US and Asia can be expected.

We'll also need to see these on your CV


  • Have strong experience of creating and managing unified communications cloud services in generalOR have specific experience of creating cloud services for the financial markets sector, with the focus on compliance and security the sector demands

  • Have direct experience in services that exploit Amazon AWS and/or Microsoft Azure

  • Be an experienced product manager, with experience of all aspects of product introduction and in-life management

  • Have skills and experience of creating business plans and investment cases and managing product P&L to deliver return on investment, with a strong track record of commercial and technical achievement

  • Be able to maintain a reputation with senior business leaders and be able to build relationships with industry at appropriate key influencing level, building credibility both internally and externally

  • Have experience of working closely with development, service delivery and assurance teams, sales, marketing and business development teams

  • Not afraid to ‘think out of the box’ to meet customer requirements.

Why choose us?

We have industry leading benefits, including 10% on target bonus, £4.8k cash car allowance, 25 days holiday, season ticket loan, cycle to work scheme, discounted share scheme, BT Employee Broadband, TV and Sport package, a strong pension scheme, healthcare and a range of flexible benefits you can pick and choose.

We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community .


Job: Product Management

Title: Senior Product Manager, Cloud Services

Location: GBR %26 Ireland-GBR

Requisition ID: 87109