Unilever Customer Account Manager JS & Waitrose in Leatherhead, United Kingdom

Customer Account Manager JS & Waitrose


Category Account Manager

Salary: Circa £55k

About us!

We are on a mission to help people eat healthy and to reduce carbon footprint through the power of plants ! If you would like to join us, read on!

Do you know your Kale from your Quinoa or the difference between a Flexitarian to a Regenerative Grazer? We are looking for top talent for an exciting new movement within the Food Industry.

On Friday 15th December , it was announced that Unilever was to sell the Spreads business to KKR and the transfer of ownership is expected to take place in July 2018 . KKR are committed to supporting the business’ growth ambition, whilst continuing to follow Unilever’s responsible sourcing policies , including working towards the goal of sourcing 100 per cent sustainable palm oil by 2019.

Your Role

Your Main Responsibilities: -

Reporting into the Retail Controller Develop and execute with our customers a customer strategy and customer business plan. Is responsible for the achievement of turn over and the P&L of his/her customers as well as for the implementation and the optimisation of the category strategies within the customer.

  • Customer Strategy and Business Plan

  • Develops the customer strategic business plan

  • Work out a joint customer business plan

  • Works in close collaboration with the Category and Insight team for the category input, and with customer marketing for the channel plan

  • Develops optimal integrated promo plan (incl. selling the plan @ the customer) and manage promo investments

  • Manages customer promo investment at his/her customer

  • Deliver the agreed plan, follow-up achievement of counterparts set in the agreement

  • Negotiation

  • Closes the deal with the Customer by negotiating the trade terms, trade funding, and counterparts according to the strategy

  • Manages overall levels of Customer Investments

  • Monitors Customer Performance by tracking customer contribution and market share

  • Plays active ambassador role

  • Participates actively to the account managers meetings, looking at the best solution for the business even if not in line for his/her customer

  • Your Personal Power! At BCS we want you to bring your ideas, your motivation and desire to succeed! This part of the role is up to you to complete.

Skills and Experience Required:

  • Account Management experience

  • FMCG experience preferred but not essential


We are a highly entrepreneurial fast-paced team running a multi-billion Euro business across 60 countries with the mind-set of a start-up! We are agile, creative, fast-to-market and obsessed with customers and consumers.

If you are an entrepreneur at heart and have a passion for winning, a strong understanding of the CPG business, and would like to join us, apply and speak to one of our Talent Matchmakers!


Online Application >> Digital Interview >> Face to Face Interview >> Job Offer

Please note: As part of the job application, you will be asked to complete a brief online application form. Completion of the form is required in order to be considered. Please allow yourself enough time to complete the application form as when filled out partially or not at all it may adversely affect the progress of your application. Please be aware that you will have to complete the form at once as you will be unable to return to it later.

For further information about this position please call: 0800 0284390. Please do not contact this number if you are an agency/third party. This number is strictly for candidates only.

Job: Customer Development

Primary Location: United Kingdom-United Kingdom (County level)-Leatherhead-Leatherhead Head Office

Schedule: Full-time

Shift: Day Job

Unposting Date: Apr-30-2018

Req ID: 180003ZE