LinkedIn Senior Client Solutions Manager - LinkedIn Marketing Solutions in London, United Kingdom
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LinkedIn Marketing Solutions is searching for a Senior Client Solutions Manager to manage relationships with our Marketing Solutions clients, including executing against client objectives and serving as a trusted advisor and consultant.
The Senior Client Solutions Manager will leverage their knowledge of online media, superior communication and relationship building skills, and analytical abilities to provide consultative solutions to help shape and grow our client’s business.
The Senior Client Solutions Manager will use their influencing and relationship building skills to drive our client’s marketing experience by providing best-in-class client service, research, and market analysis.
The Senior Client Solutions Manager will be measured by their ability to identify trends and solve problems for their clients, providing ongoing marketing strategy consultation as well as identifying areas where we can provide more value to our clients to build a case for upsell opportunities.
The Senior Client Solutions Manager will be measured by their ability to build, cultivate, and partner with our clients as well as their ability to drive incremental revenue.
The Senior Client Solutions Manager is a nimble team player who is comfortable managing multiple clients, campaigns, and projects concurrently. Success in this role requires consultative selling and client service skills.
Build and cultivate relationships with clients by providing best-in-class customer experience by proactively identifying and solving customer problems
Partner with sales support teams across Insights, and Creative, etc. troubleshoot campaigns and ensure error free execution
Proactively analyze and optimize customers’ advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are met
Consult and own all aspects of the client’s media campaigns including targeting, implementation, optimization, and reporting
Own all aspects of the marketing campaign to ensure client objectives are met, from making recommendations on target audiences to proving ROI through campaign insights
Work collaboratively with the sales/account executive team to drive renewals and growth in existing accounts, focusing on consultative selling to meet clients’ marketing needs
Apply rigor and use technology to drive performance-oriented and client objective based marketing solutions
Advise on creative and content quality and development, leveraging marketing expertise to maximize performance and delivery
Support customer communication and education including a best-in-class onboarding experience and ad hoc education needs
Work effectively with various cross-functional partners in sales, marketing, finance, technical support, product, product marketing and insights to ensure customer success
Collaborate with product teams to improve service offerings and campaign management tools and ensure our customer needs are met
Participate in cross-functional projects with product and product marketing teams to improve service offerings and campaign management tools and ensure our customer needs are met
BA/BS degree or equivalent practical experience
6+ years of experience in client facing, advertising sales, marketing, consulting, or media
1+ years of auction based or programmatic campaign management and optimization experience (i.e. Google Adwords, SEO/PPC, ad exchange/trading desks)
Experience in advertising sales and media account management
Demonstrated analytical background and experience with statistical analysis, return on investment modeling, and advertising / media analytics
Ability to think strategically with a proven track record of providing consultative and data driven solutions
Demonstrated understanding of internet advertising technology and marketing automation and/or performance marketing