Stryker Trauma, Clinical Support Specialist - Southampton in Newbury, United Kingdom
Requisition ID 29458BR
Job Title Trauma, Clinical Support Specialist - Southampton
Division Trauma and Extremities
Business Unit Europe
Business Function Sales
Country UNITED KINGDOM
Employment Category Full Time
Percent Travel Required Up to 80%
Stryker is one of the world's leading medical technology companies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. More information is available at www.stryker.com All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by applicable law. We are an EO employer – M/F/Veteran/Disability.
Job Description / Information
We are looking for a highly motivated self-starter, with a strong customer service ethic and an ability to learn quickly, communicate well and perform well within a team.
Main activities to include the promotion of Stryker Trauma Products and Services, specifically through “In theatre support” (case coverage) in Major Trauma Centres.
The position sits within the Trauma and Extremities South West Team and will align primarily to a specific sales representative driving product adoption and market share protection.
Other activities include:
Performing regular training with theatre staff and clinicians to ensure the safe and effective use of Stryker products
Auditing Stock and Instrumentation on a regular basis, to ensure the kits are fit for purpose and stock in in date.
Assist customers with any product query’s or ordering information and liaise with relevant stakeholders to resolve any issues of capitalise on any sales opportunities, e.g Marketing, Customer Service.
Implementation of new accounts where necessary, including stock management and account set up, supporting the PROStart process.
Attend and actively participate in all sales and training meetings, sharing knowledge and expertise.
Although focused on a single account, support will be expected to be provided to other accounts throughout the region where necessary, at the discretion of the Regional Sales Manager.
Your standard working hours are 35 per week, i.e. 9am to 5pm Monday to Friday with an hour for an unpaid lunch break. You shall, however, be expected to work such additional hours as may be required for the proper performance of your duties including working at the weekends.
Geographical Location : Central to the South Central Trauma Region (Southampton) would be ideal. Candidates from Hampshire, Berkshire, Wiltshire and North East Somerset will be considered. May occasionally be required to work out of the region / nationally.
Experience in Trauma or Orthopaedics theatres, either in selling or as theatre practitioner.
All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.
Stryker is an EO employer – M/F/Veteran/Disability