Experian Senior Internal Communications Business Partner in Nottingham, United Kingdom

Description

Who are Experian? You’ve probably heard of us.

We’ve been in financial services a long time and we’re trusted.

Yes, we’re a big company - with big ambitions. We are investing in data, technology and insight to drive our business, at any scale, now and in the future.

Who are Experian?

We unlock the power of data to create opportunities for consumers, businesses and society. At life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage their data with confidence so they can maximise every opportunity.

We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organisations prevent identity fraud and crime.

For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done.

Our 17,000 people in 37 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow.

Still with me? If we sound like the type of organisation you might like to work for, we currently have an opportunity for a Senior Internal Communications Business Partner t o join our award winning Internal Communications team based in Nottingham.

Who are the Internal Comms team?

Our aim is to enable better communications across the business to inspire people to reach personal and business goals, with our focus on the ongoing progression of our strategic narrative, developing our leadership population as communicators, and creating communications that motivate our people.

In this role you will report to the Head of Internal Communications with the remit to lead communications strategies for projects and BAU activities within those areas. You will also have the opportunity to act as internal communications lead on some of our region-wide initiatives and deputise for the Head of IC as appropriate.

Typically our Business Partners support stakeholders based between our London Victoria and Nottingham offices, with occasional travel to other UK&I locations.

What is the Senior Internal Comms Business Partner responsible for?

The successful candidate will work with the UK&I Consumer, Service and Solutions teams and be a strategic Internal Communications Business Partner to the Executive leadership teams for those areas.

The Senior ICBP will be responsible for:

  • Being a key trusted comms advisor and coach to the Exec leads and the senior leadership teams

  • Directing designated functional area internal communications activities working in partnership with the Exec leads, the senior leadership team and the Head of IC.

  • Understanding developing business issues and translate the functional area strategy into an engaging communications strategy that is aligned to the regional IC approach.

  • Advise on, and develop, key communication themes and messaging whilst ensuring they link to the overall UK&I regional and global key themes

  • Work in partnership with our Corporate Affairs colleagues to ensure our internal messages are managed and joined up with our external communications.

  • Working closely with the leadership teams involved in the development of business strategies and plans, from a communications perspective, and challenging business and engagement strategy where appropriate

  • Overall responsibility for ensuring communication planning for the functional areas is up to date, measured and reported on

  • Ensuring that brand values and visual identity are incorporated into communication deliverables and that our communications represent the Experian Way

  • Evaluation of the effectiveness of communications (outcome-, rather than metric-focused)

  • Contributing to the development of a strong collaborative culture within the Communications function, which positions Experian UK&I as the best place to work for communication specialists

Knowledge, Experience & Qualifications

What are we looking for?

In this role you will report to the Head ofInternal Communications with the remit to lead communications strategies for projectsand BAU activities within those areas. You will also have the opportunity toact as internal communications lead on some of our region-wide initiatives anddeputise for the Head of Internal Comms as appropriate.

We're looking for:

  • Proven track record of senior leadership stakeholder management

  • Extensive experience of working in a business partner capacity

  • Excellent stakeholder management skills with a consultative approach

  • Gravitas and an excellent communicator at all levels

  • Strategic approach with a focus on the ‘bigger picture’ – taking separate projects and developing a narrative that connects them.

  • Proven ability of creating copy on behalf of business leaders

  • Experience of working with strong brand guidelines to deliver aligned internal communication activity

  • Demonstrated knowledge of best practice channel strategy

  • Ability to effectively manage multiple projects

  • Strong planning, budgeting and strategy formulation experience

  • Sound industry and regulatory understanding

  • Ability to operate effectively in a “virtual” team working environment

  • Relevant experience across a range of communications disciplines in a complex matrix structure organisation.

  • Outcome-focused

Whilst some degree of compromise is always necessary to get the right outcome the ideal candidate will feel comfortable in understanding their core role and pushing back on requests which tend to fall outside their remit.

Does this sound like it could be your next move? We look forward to your application.

Description

Who are Experian? You’ve probably heard of us.

We’ve been in financial services a long time and we’re trusted.

Yes, we’re a big company - with big ambitions. We are investing in data, technology and insight to drive our business, at any scale, now and in the future.

Who are Experian?

We unlock the power of data to create opportunities for consumers, businesses and society. At life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage their data with confidence so they can maximise every opportunity.

We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organisations prevent identity fraud and crime.

For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done.

Our 17,000 people in 37 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow.

Still with me? If we sound like the type of organisation you might like to work for, we currently have an opportunity for a Senior Internal Communications Business Partner t o join our award winning Internal Communications team based in Nottingham.

Who are the Internal Comms team?

Our aim is to enable better communications across the business to inspire people to reach personal and business goals, with our focus on the ongoing progression of our strategic narrative, developing our leadership population as communicators, and creating communications that motivate our people.

In this role you will report to the Head of Internal Communications with the remit to lead communications strategies for projects and BAU activities within those areas. You will also have the opportunity to act as internal communications lead on some of our region-wide initiatives and deputise for the Head of IC as appropriate.

Typically our Business Partners support stakeholders based between our London Victoria and Nottingham offices, with occasional travel to other UK&I locations.

What is the Senior Internal Comms Business Partner responsible for?

The successful candidate will work with the UK&I Consumer, Service and Solutions teams and be a strategic Internal Communications Business Partner to the Executive leadership teams for those areas.

The Senior ICBP will be responsible for:

  • Being a key trusted comms advisor and coach to the Exec leads and the senior leadership teams

  • Directing designated functional area internal communications activities working in partnership with the Exec leads, the senior leadership team and the Head of IC.

  • Understanding developing business issues and translate the functional area strategy into an engaging communications strategy that is aligned to the regional IC approach.

  • Advise on, and develop, key communication themes and messaging whilst ensuring they link to the overall UK&I regional and global key themes

  • Work in partnership with our Corporate Affairs colleagues to ensure our internal messages are managed and joined up with our external communications.

  • Working closely with the leadership teams involved in the development of business strategies and plans, from a communications perspective, and challenging business and engagement strategy where appropriate

  • Overall responsibility for ensuring communication planning for the functional areas is up to date, measured and reported on

  • Ensuring that brand values and visual identity are incorporated into communication deliverables and that our communications represent the Experian Way

  • Evaluation of the effectiveness of communications (outcome-, rather than metric-focused)

  • Contributing to the development of a strong collaborative culture within the Communications function, which positions Experian UK&I as the best place to work for communication specialists

Knowledge, Experience & Qualifications

What are we looking for?

In this role you will report to the Head ofInternal Communications with the remit to lead communications strategies for projectsand BAU activities within those areas. You will also have the opportunity toact as internal communications lead on some of our region-wide initiatives anddeputise for the Head of Internal Comms as appropriate.

We're looking for:

  • Proven track record of senior leadership stakeholder management

  • Extensive experience of working in a business partner capacity

  • Excellent stakeholder management skills with a consultative approach

  • Gravitas and an excellent communicator at all levels

  • Strategic approach with a focus on the ‘bigger picture’ – taking separate projects and developing a narrative that connects them.

  • Proven ability of creating copy on behalf of business leaders

  • Experience of working with strong brand guidelines to deliver aligned internal communication activity

  • Demonstrated knowledge of best practice channel strategy

  • Ability to effectively manage multiple projects

  • Strong planning, budgeting and strategy formulation experience

  • Sound industry and regulatory understanding

  • Ability to operate effectively in a “virtual” team working environment

  • Relevant experience across a range of communications disciplines in a complex matrix structure organisation.

  • Outcome-focused

Whilst some degree of compromise is always necessary to get the right outcome the ideal candidate will feel comfortable in understanding their core role and pushing back on requests which tend to fall outside their remit.

Does this sound like it could be your next move? We look forward to your application.

Experian is an Equal Opportunity Employer