ZeroFOX Security Consultant in United Kingdom

As a ZeroFOX Security Consultant, you will be joining a team of highly skilled individuals working at the intersection of social media and cyber security. This position focuses on assuring customer success by providing platform optimization, customer training, platform implementation services, and advisory services. In this role, you will focus on working with our partners, mid-market customers and enterprise customers to deliver services both remotely via web and locally onsite depending on the scope of the engagement.

Duties:

  • Consistently deliver successful engagements which result in an informed customer that understands the benefits and value of the ZeroFOX Platform, has an optimized implementation tailored to their specific business needs and has been successfully transitioned from sales to our managed services and customer operations teams

  • Work with sales and the customer to define individual customer requirements, engagement schedules and service execution milestones

  • Build strong relationships with customers, partners, and team members

  • Provide regular updates to both customers and ZeroFOX Leadership on project progress

  • Provide remote or onsite training covering the ZeroFOX platform and threat analysis

  • Deliver onboarding/implementation services and provide a smooth project transition to our Customer Success team

  • Script/tailor platform optimizations based on client requirements

  • Assist the Director of Professional Services in defining and/or enhancing service and methodologies based on lessons learned and feedback from customers

  • Leverage knowledge from multiple domains to provide customers with comprehensive solutions

Required Qualifications:

  • BS in Computer Science or related discipline

  • Relevant, success-based experience in technical consulting / sales engineering, typically obtained in 3+ years

  • Experience with various scripting languages such as JavaScript or Python

  • Experience in leveraging data analysis products

  • Experience connecting with groups using social media platforms

  • Ability to travel for customer engagements

  • Working knowledge of networking and enterprise systems

  • Understanding of security domains (ex: malware, phishing, social engineering, threat analysis, steganography, etc.)

  • Ability to author client ready documents and final reports

  • Superior client relationship skills

  • Excellent verbal and written communication skills

  • Understanding of cloud system and hybrid cloud concepts

  • Proficiency in making and delivering presentations

Do you have the right attitude?

  • You don’t watch the clock and would rather work until you’re satisfied with the day’s work

  • You’re comfortable with a quickly growing team

  • You quickly adapt and recommend solutions as needed

  • As a self-starter, when you find a problem, you alert the team, and fix it…you don’t wait for the next task

  • You’re used to producing superior work while meeting aggressive deadlines

Do you want to actually like where you work?

  • Amazing Product: ZeroFOX is creating paradigm shifting cyber security product.

  • Bragging Rights: Named the Tech Company of the Year by the Tech Council of Maryland, ZeroFOX is a highly decorated company that is recognized as leading the next generation of predictive cyber solutions.

  • Awesome Culture: ZeroFOX is a community – most describe our team as a group of close knit, incredibly talented, and highly caffeinated people. All are encouraged and required to incorporate innovative ideas and prototypes into our product. Suggestions around streamlining communication, development practices and operations are welcomed.

  • Get Things Done: Innovation is woven into the fabric of our organization. Every aspect of our operations is purposeful; enabling us to research, develop and innovate faster than the competition.

  • Benefits: Competitive compensation and benefits package available.

INTERESTED?

  • Ready to apply? Visit us at https://www.zerofox.com/careers/ to find out more and join the best team in the security industry.

  • Not ready to apply? Email careers@zerofox.com to speak with a member of the team!

ABOUT US

ZeroFOX, the innovator of social media & digital security, protects modern organizations from dynamic security, brand and physical risks across social, mobile, web and collaboration platforms. Using targeted data collection and artificial intelligence-based analysis, ZeroFOX protects modern organizations from targeted phishing attacks, credential compromise, data exfiltration, brand hijacking, executive and location threats and more. Recognized as a Leader in Digital Risk Monitoring by Forrester, the patented ZeroFOX SaaS platform processes and protects millions of posts, messages and accounts daily across the social and digital landscape, spanning LinkedIn, Facebook, Slack, Twitter, HipChat, Instagram, Reddit, Pastebin, Tumblr, YouTube, VK, mobile app stores, the deep & dark web, domains and more.

Led by a team of information security and high-growth company veterans, ZeroFOX has raised nearly $100M in funding from NEA, Highland Capital, Silver Lake Waterman, Redline Capital and others, and has collected top industry awards such as Red Herring North America Top 100, the SINET16 Champion, Dark Reading’s Top Security Startups to Watch, Tech Council of Maryland’s Technology Company of the Year and the Security Tech Trailblazer of the Year.

The ZeroFOX team is comprised of builders, communicators and innovators working together to make the world safe for people and organizations in the digital age. Want to join fast growing team in a rapidly developing market? View our current job openings and apply at: https://www.zerofox.com/careers/.

ZeroFOX is an Equal Opportunity Employer and participates in e-Verify

ID: 2018-1276

Department: Global Services